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Chatbots on Web

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Web

Ewa a chatbot / virtual assistant representing Migut Media

       by Stanusch Technologies since Oct 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ewa Ewa - Wirtualny Doradca posiada największą bazę wiedzy specjalistycznej jaką do tej pory wprowadziliśmy. Baza wiedzy Ewy obejmuje kilkadziesiąt tysięcy faktów dotyczących firm informatycznych i telekomunikacyjnych działających na polskim rynku. Ponadto Wirtualny Doradca zrealizowany dla Migut Media posiada wiedzę podstawową na temat wydawnictwa i jego oferty.

Carrie a chatbot / virtual assistant representing Mothercare

       by Transversal since Oct 2008 in English, Web, Body health, Branded conversations, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Carrie Mothercare is improving the customer experience on its website with the launch of Ask Carrie, an interactive virtual assistant. Ask Carrie delivers fast, accurate answers to queries across the Mothercare website. Customers are able to ask questions directly using the system without the need to call or email the Mothercare contact centre. Ask Carrie also ensures faster access to the wide range of parenting information and resources on the Mothercare website. By allowing customers to search using everyday language it ensures that the Mothercare website remains a primary destination for parents.
The Ask Carrie persona was created to provide an approachable and engaging figure for customers and was launched as part of the major redesign of the Mothercare website. This also includes improved online product search, a wider range of content, and bigger, brighter product images all designed to deliver an improved customer journey.

Eva a chatbot representing Gemeente Enkhuizen

       by GW Crossmedia since Oct 2008 in English, Web, Branded conversations, Customer service, Government, Proof of Concept, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Eva Met de chatbot maakt u uw website levendig en gebruiksvriendelijk. De chatbot is een ‘persoon’ die de bezoeker, desgewenst, te woord staat. Deze persoon is geheel op maat te maken voor de gemeente. De chatbot reageert op de gestelde vraag en opent automatisch de pagina die overeenkomt met de vraag van de bezoeker.
Dus, geen lange lijst met links naar mogelijke antwoorden, maar direct de juiste informatie!

Anna a chatbot / virtual assistant representing IKEA

       by Artificial Solutions since Oct 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEAs virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Emma a chatbot / virtual agent representing Forbruger Europa

       by Artificial Solutions since Sep 2008 in English, Web, Branded conversations, Customer service, Government, Text recognition, Travel, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Emma Emma er en online rådgiver som svarer på en lang række typiske spørgsmål om handel over grænserne. Det kan være spørgsmål om alt fra flyrejser og mistet bagage til leveringsomkostninger og fortrydelsesret. Hvis Emma ikke kan svare på netop dit spørgsmål, kan du ved at oplyse din e-mailadresse få svaret på e-mail.

Expired Sarah a chatbot / virtual agent representing PayPal

       by Nuance since Sep 2008 until Dec 2012 in English, Web, Text recognition, Trade, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Sarah Sarah is an English speaking virtual agent of PayPal. Sarah's mission if to assist Paypal's customers in 5 countries. Sarah assists the customer in some common operations, such as closing accounts. Watch the video to learn more!

Valerie a chatbot / virtual agent representing Virgin Holidays

       by Synthetix since Sep 2008 in English, Web, Text recognition, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Valerie How smartAgent is helping; Answering customer queries without having to phone or e-mail, reducing CRM costs, improving customer satisfaction and loyalty, providing a feedback mechanism for customer wants and needs and providing a mechanism to optimise online and offline content. Virgin Holidays is also using the Synthetix.info service to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis will allow Virgin Holidays to better serve both their online and offline customers. In addition, the conversation logs ensure that Valerie always has up to date information.

Tom a chatbot / virtual assistant representing Best Western Hotels

       by Synthetix since Sep 2008 in English, Web, Text recognition, Travel, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Tom What smartAgent is hoping to achieve for Best Western; Answer customer queries without having to phone or e-mail, reduce CRM costs, improve customer satisfaction and loyalty and provide a feedback mechanism for customer wants and needs.

Best Western is using the Synthetix.info analytics service to analyse visitors wants and needs by looking at the questions they ask. The conversation logs also allow them to make sure that Tom and Lucy always have up to date information. Jo Ogden, Head of Ecommerce and Distribution at Best Western is aiming to answer more queries online with lower CRM costs and to improve customer loyalty. "It's designed to make sure our customers have an enjoyable experience and improve conversions", she said.

Lucy a chatbot / virtual assistant representing O2

       by Creative Virtual since Sep 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lucy O2’s Lucy, created in 3D for great reality, is an example of an avatar which displays a number of ‘emotions’ depending on the conversation taking place at the time. This V-Person™ can field questions for all parts of the O2 website including Pay Monthly, Pay & Go, Home Broadband and Mobile Broadband. In January 2010 Lucy answered her one millionth question on the web!

Lucy has been integrated with Live Chat from LivePerson to allow for a seamless user experience. The video below shows a brief demonstration of the handover from the Virtual Assistant to Live Chat.

Beatrice a chatbot / virtual assistant representing Bettini Automobili

       by Talkingvideo since Sep 2008 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Beatrice Beatrice è l'Assistente virtuale del marchio Bettini
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