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english Chatbots Directory

Expired Virtual Assistant a chatbot / virtual assistant representing ASDA

chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant ASDA’s V-Person™ is designed to replicate the warm and friendly assistance of in-store customer service for online shoppers. Ask ASDA not only helps customers understand the online shopping platform but also decreases the number of calls and emails to the call centres and provides ASDA with real-time 'conversational' feedback from their customers.
chatbot, chatterbot, conversational agent, virtual agent Intelligent Chat Intelligent Chat helps customers with most D-Link support issues related to products like wireless routers and Boxee Box. Customers can access Intelligent Chat from the Support Page, under additional support options.

Alex a chatbot / virtual assistant representing United Airlines

chatbot, chatterbot, conversational agent, virtual agent Alex United Airlines' Virtual Expert 'Alex' provides the world's largest airline with a positive, controlled, and dynamic customer experience. Alex originated on Continental.com and migrated to United.com after the merger in 2011. Alex currently answers over 75,000 questions per day. Alex is also proving to be an invaluable tool for reservation agents, who are using Alex to answer customer questions quickly and consistently.
chatbot, chatterbot, conversational agent, virtual agent Answers noHold Virtual Agents assist Blackberry RIM customers in finding the answers to their questions.

Max Factor a chatbot / virtual agent representing Max Factor

chatbot, chatterbot, conversational agent, virtual agent Max Factor The agent gives you great makeup tips especially around False Lash Effect Mascara, it also has great links to content on Facebook, You Tube and along with Exclusive videos from Caroline Barnes (a Max Factor makeup artist). This agent uses the latest click to share technology which gives the agent a great viral edge. Users can be watching the video or taking a poll and instantly share the content with their friends in messenger.
chatbot, chatterbot, conversational agent, virtual agent Sun Tzu - The Greybeards
Project The "Greybeards Project" is about designing virtual guides for virtual worlds that can help people in their journeys. They can be used as guides for your SIM, mentors, and for fully immersive training.

The first of these "Virtual Guides" is Sun Tzu who was demonstrated for the U.S. Joint Forces Command (USJFCOM) exhibit at MODSIM World on October 14-16, 2009 at the Virginia Beach Convention Center.

This project originally started using another platform for the chabot AI but Daden were approached as the client wanted a more advanced AI solution.

Sun Tzu is now using AI technologies from Daden inside Second Life. This advanced AI provides many capabilities for the use of automated avatars in virtual worlds for training and as
virtual guides including:

• Guided tours
• Avatar movements
• Teleportation
• Web scraping
Chatbot
• Emotion engine
• Instant messaging
• Twitter updates
• Ability to learn from the environment

The "web scraping" technology enables the Virtual Guide to respond to questions by scraping data off web services (like Wikipedia and others) to provide responses to questions.

Expired A.B.I. a chatbot

chatbot, chatterbot, conversational agent, virtual agent A.B.I. A.B.I responds in natural language to what you type. She is able to "learn" what to say by analysing her conversation logs and by direct question/answers with visitors. During a conversation A.B.I will decide if she enjoys chatting to someone or not and will acknowledge what she deems negative or positive input.
chatbot, chatterbot, conversational agent, virtual agent Ask Direct Tesco Direct’s V-Person™ has a clean, professional template design complete with their well-known company logo and motto. Users can easily browse the clickable FAQs or type a free text entry to find the answer to their query 24 hours a day, 7 days a week without the hassle of contacting a call centre. This install also gathers feedback from users about the usefulness of answers and call savings thus helping to constantly improve the system.

Adam a chatbot / virtual agent representing Essex and Suffolk Water

chatbot, chatterbot, conversational agent, virtual agent Adam Synthetix successfully launched its third Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within the south east of England, Essex & Suffolk Water.

Visitors to www.eswater.co.uk can click on "Ask us" and are greeted by one of several smartAgents (selected at random) who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Essex & Suffolk Water contact centre and thus saving costs.

Simon a chatbot / virtual agent representing Northumbrian Water

chatbot, chatterbot, conversational agent, virtual agent Simon Synthetix successfully launched its second Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within the north east of England, Northumbrian Water.

Visitors to www.nwl.co.uk can click on "Ask us" and are greeted by one of several smartAgents (selected at random) who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Northumbrian Water contact centre and thus saving costs.
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