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Text recognition Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Text recognition - Chatbots with textual Natural Language Processing engine

Asistente virtual a chatbot / virtual assistant representing Carrefour

       by Inbenta since Jan 2009 in English, Web, Branded conversations, Campaign, Cooking, Customer service, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Asistente virtual Para acercarse a los usuarios de Carrefour, se diseño una asistente que fuese capaz de reaccionar según las necesidades del usuario. Así, discierne entre las preguntas informativas y aquellas más comerciales. Si bien el asistente es estático, su capacidad de respuesta está altamente concentrada en las necesidades del usuario, por lo que actualiza automaticamente las preguntas más frecuentes realizadas por los usuarios. De esta manera, no sólo está preparada para contestar las preguntas sino que tiene la capacidad de adelantarse a las consultas.
Los objetivos buscados fueron mejorar la atención al usuario, mejorar la usabilidad y experiencia de los usuarios del portal, incrementar las ventas online permitiendo el cross-selling y obtener información sobre los usuarios para luego utilizarla para actualizar los contenidos de acuerdo a las necesidades reales de los usuarios.


Elvira a chatbot / virtual assistant representing University of Granada

       since Jan 2009 in English, Web, Career & education, Speech synthesis, Text recognition, Video, Amateur
chatbot, chatterbot, conversational agent, virtual agent Elvira Me llamo Elvira y soy su Asistente Virtual. Estoy aquí para darle información sobre la Universidad de Granada. Puede elegir entre pulsar en alguna de las opciones que le muestro a la derecha, o escribir directamente la pregunta abajo. También puede enviar cualquier sugerencia que tenga sobre mi funcionamiento pinchando en el icono del sobre blanco situado a mi lado.

Bob a chatbot / virtual agent representing Incredimail

       by Support Machines since Jan 2009 in English, Web, Customer service, Knowledge management, Telecoms & utilities, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Bob Bob is an automated chat support service the provides start to end automated support for more than 10 million Incredimail users.

Bob is able to answer technical questions regarding the installation, operation and troubleshooting of the various Incredimail services.

Protected Nakit Yıldızı a chatbot representing TEB

       by Botego since Jan 2009 in English, Web, Finance & legal, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Nakit Yıldızı Nakit Yıldızı adlı karakter, Türkiye çapındaki tüm TEB şubelerinden Nakit Yönetim Birimi'ne gelen soruları yanıtlıyor.

len a chatbot

       by www.aipioneer.com since Dec 2008 in English, Web, Leisure, Sales, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent len you are loyal, but not always the easiest person to live with. You are kind but not everyone can see that, in fact almost no one will notice it until you let down your barriers and let people in. If no one really notices now, they will later. Keep your chin up and try hard.You probably like weird stuff and almost nobody understands you. Your tastes sure somewhat creepy to most people to.nice and sometimes perv (fave food banana)

Expired Billie a chatbot representing bol.com

       by ecreation since Dec 2008 until Jul 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Billie Deze chatbot is ontwikkeld voor bol.com en doordat hij direct gekoppeld is aan de database van Bol.com geeft hij op basis van de zoekvraag een overzicht van alle gerelateerde producten die op de website te vinden zijn. Billie helpt 24 uur per dag, 7 dagen per week bij het zoeken naar boeken, cd's, dvd's, games en notebook- en pc-accessoires.

Protected BBVA Portugal a chatbot / virtual assistant representing BBVA Portugal

       by Inbenta since Dec 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent BBVA Portugal BBVA Portugal ha incorporado un asistente para fomentar el uso del canal online. Los principales objetivos del asistente son ayudar a sus clientes a realizar operativas y encontrar la información de manera simplificada. El asistente además tiene la opción de conectar con otros canales de ayuda (chat online) en caso de no saber lo consultado. Lo ventajoso de este complemento es que al asistente real del chat online se le entrega la conversación previa con el asistente virtual, por lo que el cliente no tiene que volver a escribir su consulta.

Jane a chatbot / virtual agent representing Enterprise Inns

       by Synthetix since Dec 2008 in English, Web, Branded conversations, Customer service, Leisure, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jane Synthetix launched its first smartAgent deployment in the Pub retail sector for Enterprise Inns Plc.

Enterprise Inns Plc is one of the largest leased and tenanted pub companies in the UK. It was formed in 1991 and now has over 7,000 pubs spread throughout England, Scotland and Wales. They have launched smartAgent on the corporate website to improve the online experience and reduce routine in-bound enquiries to their small customer service team. Specifically they wish to make the website easier to use, enhance the brand's trustworthy stance, ensure customers enjoy the online experience hence encourage return visits and finally improve feedback mechanisms so that the customer feels valued. Visitors to www.enterpriseinns.com can click on "Got A Question" and are greeted by smartAgent "Jane" who is there to answer queries twenty-four hours a day, seven days a week.

Virtual assistant a chatbot / virtual assistant representing Waterstone

       by Creative Virtual since Dec 2008 in English, Web, News & gossip, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual assistant The Virtual Assistant on the Waterstone's website can not only be launched from their homepage, but also from the What's New and Daily News pages.

User comfort is created by incorporating the Waterstone's logo into the interface.

This Virtual Assistant is able to recognise when users are asking for specific book topics and direct them to the correct subject pages. For example, if you ask 'books on roses' you will be directed to the Home and Garden categories page while asking 'books on football' will bring up the link for the Sports categories page.

Billie a chatbot / virtual agent representing bol.com

       by Live Presence since Dec 2008 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Billie De virtuele medewerker van bol.com is het eerstelijns contactkanaal voor klanten van bol.com. Klanten kunnen hier terecht voor al hun klantenservice vragen. Door actief en gericht wedervragen te stellen, komt de agent tot een oplossing van een probleem of een antwoord op de vraag van de klant.
Wanneer contact met de klantenservice gewenst is, zal tijdens de conversatie een e-mail worden opgesteld. De klant hoeft dus geen e-mailformulier meer in te vullen.

Daarnaast is Billie ook actief via diverse andere kanalen, waaronder het WLM-kanaal (sinds 1 juli 2009). De focus ligt hier op de marketingactiviteiten, zoals het promoten van de huidige acties of presenteren van producten. Uiteraard kan Billie ook prima omgaan met service-vragen.
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