Text recognition Chatbots

Imagine yourself on the crew of the Starship Enterprise. Have a conversation with the Fake Mr. Spock and experience a unique science fiction episode custom made just for you. Suitable for viewing and chatting on a mobile device.

Website visitors just type a question into the question box; the system then sifts through the vast amounts of data on the site looking for possible answers. Once an answer has been found it appears on the screen along with links to further information. It is hoped 'Ask Alex' will become the first port of call for people looking for answers, providing instant response and feedback and reducing the need to call the Customer Service Centre, providing a faster more responsive service and saving both time and money. New questions will continue to be added to further improve customer satisfaction. User input is vital, if a question is not being answered there is a facility which allows the user to submit the question for inclusion.

This new interface has allowed Lincolnshire to optimise their online content, by making the information more customer focused and easier to find, therefore creating a solution to both, online and offline customer service issues. At the moment the technology is only available on the 'I am a Parent' section of the Lincolnshire site, however in time it will be widened out to other areas, to further enhance service delivery. To see "Ask Alex" in action, please click here to visit the Parenting section of the Lincolnshire website.

Peter Barton, Head of Web and Information Services at Lincolnshire believes the Synthetix customer service technology gives them a solution to both their online and offline customer service issues;

"People like talking - or writing - to people. And that's how they see it. We anticipate this being a big win for our customer service.

Focunia jest wirtualnym doradcą Focus.pl. W każdej chwili chętnie odpowie na każde nurtujące Cię pytanie. Może opowiedzieć Ci między innymi o działach magazynu, wydaniach specjalnych, specyfice magazynu i jego grupie docelowej, czy portalu focus.pl. Można także samemu odpowiadać na pytania, wybierając quiz i sprawdzając swoje wiadomości, doskonale się przy tym bawiąc. Focunia posiada bardziej rozwiniętą wiedzę. Potrafi definiować trudne zagadnienia, tłumaczyć słowa z języka angielskiego na język polski, zna historię, wyniki np. Dużego Lotka, Biblię i potrafi świetnie liczyć.

Pandorabots Spellbinder scanend publicly available fan-compiled transcripts of 72 episodes of the original Star Trek TV series. In those 72 episodes, Captain Kirk has about 9000 lines of dialog. Pandorabots SpellBinder read these lines and created a Captain Kirk chat bot with about 2000 categories and 6000 responses (a category is the basic unit of knowledge). Pandorabots SpellBinder also created a chat bot representations of Mr. Spock and Dr. McCoy. The A.I. Foundation has published these parody characters through this link: http://alicebot.org/kirk. (An animated talking version of Fake Captain Kirk may be found here: http://alicebot.org/kirkbot).

Claire est l'Agent Virtuel Intelligent de support de l'éditeur de logiciel professionnels Ciel! La clientèle de Ciel étant constituée de professionnels, Claire est le premier agent conversationnel B2B en Europe! Claire permet au service clientèle de Ciel! d'étendre sa couverture le soir et le week-end. C'est un succès : 20% des conversations ont lieu le week-end et 30% le soir ou la nuit, hors des horaires d'ouverture du standard téléphonique.

Kullanıcıları karaokeye davet eden Selin, bu davete onay aldığında MSN penceresinde karaoke uygulamasını aktive ediyor.