Lillian was a virtual librarian. She was designed to answer user queries about books, and particularly library holdings. As well as being able to tell a user if a library holds a particular book she could also:
- Deep link them to the library's own holdings page for the book, which may have availability and reservation data
- Direct them to another library that holds the book if the local library doesn't
- Direct them to the right page on Amazon if the book is not held
- Advise them of books by a particular author held
- Advise them of books on a particular subject held
- Tell them what the book is about
- Tell them what other people thought of the book
- Tell them what books people like who also liked this book
You could ask Lillian questions like:
- Do you have a library near........ (e.g. Bury) - is a good idea to get Lillian to find you a nearby library before looking for books
- I live near ....... (e.g. I live near Bury) do you have .......... (e.g. Snowcrash)
- Do they have ...........
- Who wrote ...............
- What is * like
- What is * about
- What else is like *
- What else did * write
She is not programmed for general chat.
Lillian combines:
- The Discourse™ Natural Language Interface and
Chatbot engine from Daden Limited
- The Sitepal™ animated
avatar and text to speech system from Oddcast Inc
- Web services interfaces from:
o Talis
o Amazon
o OCLC
Lillian is a web native, web delivered application, requiring only a browser with the Flash plug-in installed to work (Flash plug-in only required for avatar and text-to-speech).
The current version of Lillian is only a proof-of-concept. As such she lacks the security, resilience and error trapping that would be found in a production system, and only implements some of the knowledge cases which would be required in a publicly accessible system.
A text only version is also available for low-bandwidth use.
Hi, I'm your Trading Bot.
Guten Tag! Mein Name ist Anna. Ich bin hier, um deine Fragen zu IKEA zu beantworten.
Emma
a chatbot / virtual assistant representing BT
Léa répond aux questions des clients de MMA.
Louise Cypher is a Virtual Assistant promoting the products and services of EVIL Limited. She is a member of the Cyber Workforce and she provides a simple demonstration of some of the capabilities of our EVIL Agents. EVIL in this context is short for, Electronic Virtual Intelligent Life. Evil Agents like Louise Cypher have Human / Cyber interfaces based on a simple AIML core with enhancements to enable integration with web services and in the case of our Multi Agent Systems, Goal Oriented Autonomic Cores for each Agent.
Alice is a proof of concept of eCreation. This chatbot connects various data sources on the Internet like trains, weather and translations services. On top, Alice can have quite intellingent conversations.
Play several different games with this bot
Ditto the donkey converses a limited range of topics, rather than trying to emulate the wide knowledge of an adult human. Ditto also has a limited emotional capability. Initially this will be one-dimensional, like a newborn baby, on a scale from happy to unhappy. Currently, it is trying to understand the basics of English.
Laura is the virtual sales rep. She intercepts your leaving visitors and then interacts with them to increase your sales. She pops up when you try to leave the site.
With online mortgage sales rising rapidly at Yorkshire Building Society, its website has just added a Virtual Assistant to interact with customers, built by online self-service specialist, Synthetix. Helen, as the new computer generated 'employee' is known, is a new type of customer adviser who never takes days off sick, and is available 24 hours per day, 7 days per week!
Grey out: