NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
|
English description:
Natalia is a Virtual Agent who works as a Training Advisor in Proaxion; leader of Contact Center cosulting, and ICMI’s Global Partner in Latin America. She can help you to know in detail the courses the company offers, its mission and more.
Spanish description:
She has studies in Business Administration and enjoys helping clients with their training needs, and is also capable to talk about general interest subjects. Natalia uses the more advanced "brain" developed by BotGenes with more than 400,000 decision rules, allowing her to handle thousands of regionalisms, typos, spelling and grammar error and also contextualize answers. She integrates PLN technologies, Natural Language Processing, with TTS, Text to Speech, also offering Chat, audio streaming and an animated Avatar from BotGenes’s servers.
Natalia es un Agente Virtual que trabaja como Asesora en Capacitación en Proaxion; consultora líder en Contact Centers, y Global Parner de ICMI, International Customer Management Institute, en Latinoamérica. Ella puede ayudarte a conocer en detalle los cursos que la compañía ofrece, su misión y más.
Tiene estudios en Administración de Empresas y disfruta asistiendo a los clientes con sus necesidades de entrenamiento, pudiendo además conversar sobre temas de interés general. Natalia utiliza el "cerebro artificial" más avanzado desarrollado por BotGenes con más de 400.000 reglas de decisión, lo cual le permite manejar miles de regionalismos, errores de tipeo, ortográficos y gramaticales, y contextualizar respuestas. Ella integra tecnologías de PLN, Procesamiento del Lenguaje Natural con TTS, Text to Speech, Texto a Voz, ofreciendo además de Chat, audio streaming y un Avatar animado desde los servidores de BotGenes. |
| Nathalia is a nice chatbot. She can track the conversation and seems to keep some memory . The only point against is that she only speaks spanish. So her public is restrict to spanic speakers. |
Comments
There is 1 comment: