NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Vera is de virtuele medewerker van Randstad. Randstad is wereldwijd een van de grootste bedrijven in de uitzendbranche. Vera helpt op de eerste plaats met het inloggen op de portal 'Mijn Randstad'.| by The Selfservice Company since Oct 2012 in English, Web, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial |
Amanda is the virtual assistant for Anglian Water, the largest water and waste water company in England and Wales by geographical area. Keen to drive operational efficiencies, but also to provide great service, Anglian Water have introduced Amanda to their website to help their customers by answering questions about their water supply, payment options, special tariffs and more. She also helps users determine the correct course of action in the case of leaks and shortages. On top of that, she offers helpful navigational support on the website. Anglian Water have also utilised our own Live Chat product to ensure that enquiries that are best dealt with by their contact centre staff have an easy seamless escalation when someone is available to handle the enquiry.
| by Next IT since Oct 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial |
Launched in October 2012, "Ask Emily" is an Intelligent Virtual Assistant created by Next IT for financial-services provider SWBC. As one of its many services to lenders, SWBC ensures that items paid for with a loan are properly insured. If a lack of coverage is detected, SWBC contacts the borrower in a lender-branded letter, presenting options for rectifying the problem.| by Next IT since Oct 2012 in English, Web, Branded conversations, Customer service, Text recognition, Travel, Avatar, Commercial |
Amtrak customers have an additional resource for information with the launch of the new intelligent virtual online assistant, “Ask Julie,” on Amtrak.com. “Ask Julie” provides answers to customer questions, all in her own voice and personality.
| by Stanusch Technologies since Sep 2012 in English, Web, Customer service, Facial expressions, Finance & legal, Gestures, Knowledge management, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial |
Magda to Wirtualny Doradca na stronie Towarzystwa Ubezpieczeń Link4. Link4 jako pierwszy ubezpieczyciel w Polsce zainicjował sprzedaż ubezpieczeń komunikacyjnych przez internet i telefon. Forma sprzedaży typu direct, zyskała duże zainteresowanie wśród klientów, dzięki czemu Link4 mógł rozszerzyć swoją ofertę o ubezpieczenie mieszkań oraz podróży.| by Inbenta since Sep 2012 in English, Web, Customer service, Education, learn & lookup, Sales, Text recognition, Search box, Commercial |
El asistente virtual de la cadena de librerías Casa del Libro proporciona respuestas a los usuarios sobre la compra, devolución o envío de libros. También les ayuda a encontrar información sobre sus pedidos y les da soporte en caso de incidencia
| by Do You Dream Up since Aug 2012 in English, Web, Customer service, Leisure, Text recognition, Animated avatar, Commercial |
Julie est en ligne pour aider les clients du site www.monalbumphoto.fr au cours de leurs commandes ou de la réalisation de leur album.
Olivier
a chatbot / virtual assistant representing Lyonnaise des eaux
| by Cantoche since Aug 2012 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Speech synthesis, Telecoms & utilities, Text recognition, Avatar, Commercial |
Olivier est l'Assistant Virtuel du Service Client en ligne de Lyonnaise des Eaux. Il répond tous les mois à plusieurs milliers de questions sur les factures, le paiement et toutes les questions des clients sur leur contrat.| by Do You Dream Up since Jul 2012 in English, Web, Customer service, Text recognition, Travel, Avatar, Commercial |
Léa est présente sur le site d'aide de Voyages-SNCF.Com afin de répondre aux questions des internautes concernant aussi l'achat de billets, les conditions d'échange, les abonnements... Depuis avril 2016, elle est remplacée sur les pages françaises du site par le nouveau dispositif de self-service de Do You Dream Up : la Helpbox
| by Nuance since Jul 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Gestures, Market research, Sales, Text recognition, Animated avatar, Commercial |
While Sasha’s primary mission is customer and technical support, she also gathers details on customer needs and product feedback for future enhancements. Additionally, she helps qualify customers for complementary products and services, increasing online subscription rates and improving customer satisfaction.
Grey out: