NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Inbenta since Sep 2011 in English, Web, Customer service, Sales, Trade, Faceless, Commercial |
El Asistente Virtual de Seur ayuda a los usuarios a encontrar información y resolver preguntas con sus propias palabras, en lenguaje natural.
Virtual Assistant
a chatbot / virtual assistant representing ASDA
| by Creative Virtual since Jul 2009 until Aug 2013 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Picture, Commercial |
ASDA’s V-Person™ is designed to replicate the warm and friendly assistance of in-store customer service for online shoppers. Ask ASDA not only helps customers understand the online shopping platform but also decreases the number of calls and emails to the call centres and provides ASDA with real-time 'conversational' feedback from their customers.
| by Creative Virtual since Feb 2009 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
Customers using the Sainsbury's Bank website are able to find answers to their questions quickly and easily thanks to their online virtual assistant. Covering topics ranging from insurance to travel services to Nectar Points, this V-Person™ system utilises a non-avatar template that reflects the company branding. The virtual assistant is launched through the use of the site search located at the top of each page on the website.
| by Creative Virtual since Dec 2008 in English, Web, News & gossip, Text recognition, Faceless, Commercial |
The Virtual Assistant on the Waterstone's website can not only be launched from their homepage, but also from the What's New and Daily News pages.
Virtual Assistant
a chatbot / virtual assistant representing Aviva
| by Creative Virtual since Jul 2008 until Apr 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Faceless, Commercial |
Aviva’s V-Person™ helps users with questions about Motor, Home and Travel insurance. Besides being found on these pages, the virtual assistant has also been deployed on the Car Quote form and can be launched by users logged into the Self Service area. The use of Site Context allows for content to be restricted to keep the user from being drawn out of a specific content group before an application or sale is completed.
Virtual assistant
a chatbot / virtual assistant representing Alliance Leicester
| by Creative Virtual since Jun 2008 until Jun 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
Alliance & Leicester has removed their site search tool and replaced it with their Virtual Assistant. Typing a question or keyword in the search box on their homepage automatically brings up the Virtual Assistant.
| by Inbenta since Mar 2008 in English, Web, Customer service, Finance & legal, Sales, Search box, Commercial |
El Asistente Virtual de Allianz ayuda a los usuarios a encontrar información y resolver preguntas con sus propias palabras, en lenguaje natural.
Virtual assistant
a chatbot / virtual assistant representing Lloyds TSB
| by Creative Virtual since Apr 2007 until Oct 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".| by Inbenta since Jan 2011 in English, Web, Customer service, Mobility, Sales, Text recognition, Avatar, Commercial |
The Virtual Assistant placed at the "Contact and Help" tab of the international airline company Iberia, allows its clients to solve any question related to their flights, such as meals on board, special services, frequent flyer program, etc. Natural language gives efficient and quick answers.
| by Inbenta since Jun 2008 in English, Web, Customer service, Finance & legal, Sales, Picture, Commercial |
The Virtual Assistant of CAN helps users find information and solve all kind of questions using their own words, in Natural Language. 
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