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Georgie
a chatbot / virtual assistant representing St.George Bank
| by MyCyberTwin since Oct 2010 until Jun 2014 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial |
Georgie went live on St.George bank’s website in 2010, appearing on the Savings and Transaction Account pages and Online Application Form (St.George is a subsidiary of Westpac). Her role is to help customers with their accounts, choosing products and provide guidance throughout the online application form.
| since Jul 2010 in English, Web, Leisure, Text recognition, Avatar, Amateur |
This chatbot is suitable for all ages and recommended if this is your first time using a 'Sensation bot'. Have a nice clean chat about anything you want to with this general version of the Sensation bot (without the possibility of being surprised by swearing or abuse).
Katie
a chatbot / virtual agent representing PayPal
| by Nuance since May 2010 until Dec 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Knowledge management, Text recognition, Trade, Avatar, Commercial |
Katie is one of PayPal's virtual agents deployed across 5 different countries. Katie's mission is to support common customer service issues such as closing an account. Across all 5 geographies, the agents is supporting an average pf 650,000 conversations per month with PayPal customers. Katie provides robust self-service capabilities to PayPal's online savvy customers who prefer sophisticed self service options while simultaneously reducing call center traffic flows.
Sandra
a chatbot / virtual assistant representing MyCyberTwin
| by MyCyberTwin since Feb 2010 until Jun 2014 in English, Web, Branded conversations, Proof of Concept, Text recognition, Animated avatar, Commercial |
Sandra was launched in 2008 to act as a concierge on the MyCyberTwin website. She is now enjoying an early retirement, but is still happy to chat about MyCyberTwin.
Athena
a chatbot representing ThoughtWare Australia
| by MyCyberTwin since Sep 2008 until Jun 2014 in English, Web, Branded conversations, Customer service, Education, learn & lookup, Text recognition, Avatar, Amateur |
Athena is the website guide for ThoughtWare Australia. Her chief purpose is to have conversations with site visitors and direct them to the part of the website that fits their needs. Athena was built entirely in-house by ThoughtWare Australia using the MyCyberTwin platform.
NAB Online Assistant
a chatbot / virtual assistant representing National Australia Bank
| by MyCyberTwin since Jun 2008 until Jun 2014 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial |
Online Assistant for National Australia Bank, a $5 billion profit bank ranked by Forbes as one of the top 25 in the world, with almost 200 million web visitors p/a. Went live in 2008 providing support in Credit Cards, Home Loans, Accounts and Internet Banking.
| by Marcus Endicott since Mar 2008 in English, Web, Proof of Concept, Speech synthesis, Text recognition, Text synthesis, Travel, Avatar, Amateur |
Ralf was built by programmers and artists at Verbots.com, and his knowledge base was created by Marcus L Endicott, robopsychologist at Meta-Guide.com
The Perfect Boyfriend
a chatbot representing Nine Entertainment Co (formerly PBL Media)
| by MyCyberTwin since Sep 2007 until Jun 2014 in English, Web, Campaign, Facial expressions, Social, Text recognition, Video, Amateur |
Relax after a hard days work, the Perfect Boyfriend is here to listen and care. Created with the Perfect Girlfriend for PBL media.
| by Artificial Solutions since Jul 2006 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial |
Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
Emma
a chatbot / virtual agent representing eBay
| by NoHold since Dec 2005 until Jul 2012 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial |
virtual agent Emma helps eBay Australia members find answers to their questions.
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