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Virtual agents / Chatbots
in Australia

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Avatar - Australia

Olivia a chatbot / virtual agent representing Optus

       by IntelliResponse since May 2013 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Olivia “Ask Olivia” is Optus’ (Australia's 2nd largest telecom provider) virtual agent solution, built to assist Optus’ customers to ask questions online. Branded with an ‘Ask’ feature, clients can ask questions and Olivia will provide the one right answer. If clients have questions that are more personal in nature, Olivia will provide a suggestion for escalation via another channel. Olivia also displays the ‘top trending topics’.

Allie a chatbot / virtual assistant representing Allianz Australia

       by Creative Virtual since Mar 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Allie Allianz's virtual online assistant Allie can be launched from the company homepage. She is available 24/7 to answer questions about a wide range of insurance products.

Expired Chester a chatbot representing SWiM Communications

       by MyCyberTwin since Oct 2010 until Jun 2014 in English, Web, Education, learn & lookup, Social, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Chester SWiM is a Web Design and Marketing Agency located in Melbourne, Australia. Chester is a web based automated team member of SWiM.

Have some fun and ask him some web based questions. He may just have the answer to your question and does have the ability to learn. So chances are if you dont get the answer you're looking for this time around, you may do the next time you visit!

ProtectedExpired Georgie a chatbot / virtual assistant representing St.George Bank

       by MyCyberTwin since Oct 2010 until Jun 2014 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Georgie Georgie went live on St.George bank’s website in 2010, appearing on the Savings and Transaction Account pages and Online Application Form (St.George is a subsidiary of Westpac). Her role is to help customers with their accounts, choosing products and provide guidance throughout the online application form.

Sensation Bot - General a chatbot

       since Jul 2010 in English, Web, Leisure, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Sensation Bot - General This chatbot is suitable for all ages and recommended if this is your first time using a 'Sensation bot'. Have a nice clean chat about anything you want to with this general version of the Sensation bot (without the possibility of being surprised by swearing or abuse).

Expired Katie a chatbot / virtual agent representing PayPal

       by Nuance since May 2010 until Dec 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Knowledge management, Text recognition, Trade, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Katie Katie is one of PayPal's virtual agents deployed across 5 different countries. Katie's mission is to support common customer service issues such as closing an account. Across all 5 geographies, the agents is supporting an average pf 650,000 conversations per month with PayPal customers. Katie provides robust self-service capabilities to PayPal's online savvy customers who prefer sophisticed self service options while simultaneously reducing call center traffic flows.

Expired Athena a chatbot representing ThoughtWare Australia

       by MyCyberTwin since Sep 2008 until Jun 2014 in English, Web, Branded conversations, Customer service, Education, learn & lookup, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Athena Athena is the website guide for ThoughtWare Australia. Her chief purpose is to have conversations with site visitors and direct them to the part of the website that fits their needs. Athena was built entirely in-house by ThoughtWare Australia using the MyCyberTwin platform.

Expired NAB Online Assistant a chatbot / virtual assistant representing National Australia Bank

       by MyCyberTwin since Jun 2008 until Jun 2014 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent NAB Online Assistant Online Assistant for National Australia Bank, a $5 billion profit bank ranked by Forbes as one of the top 25 in the world, with almost 200 million web visitors p/a. Went live in 2008 providing support in Credit Cards, Home Loans, Accounts and Internet Banking.

Ralf a chatbot

       by Marcus Endicott since Mar 2008 in English, Web, Proof of Concept, Speech synthesis, Text recognition, Text synthesis, Travel, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Ralf Ralf was built by programmers and artists at Verbots.com, and his knowledge base was created by Marcus L Endicott, robopsychologist at Meta-Guide.com

Anna a chatbot / virtual assistant representing IKEA

       by Artificial Solutions since Jul 2006 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
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