NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Sarah
a chatbot / virtual agent representing MyCyberTwin
| by MyCyberTwin since Sep 2011 until Jun 2014 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Proof of Concept, Sales, Text recognition, Video, Commercial |
Sarah was launched in 2011 to act as a concierge on the MyCyberTwin website. Sarah can help customers find out more about MyCyberTwin, recommend products suited to their needs, and engage in meaningful conversational chat.
Catherine
a chatbot / virtual agent representing Chinglish Bilingual Toastmasters Club
| by MyCyberTwin since Aug 2011 until Jun 2014 in English, Web, Branded conversations, Career & education, Customer service, Sales, Text recognition, Video, Commercial |
Catherine is a CyberTwin created by the Chinglish Bilingual Toastmasters Club to live on their website and Facebook page and answer questions about the club and Toastmasters in general.
| by Ecreation since Mar 2011 in English, Web, Branded conversations, Campaign, Clone, Music & radio, Sales, Text recognition, Picture, Commercial |
The chatbot Bieber Buddy is launched to promote Justin Bieber’s “My World Tour” in Australia. To win tickets to his concert, the Bieber Buddy possesses a daily codeword that he will only reveal for half an hour each day. Users who have added the Bieber Buddy to their Windows Live Messenger friendlist receive a notification when the daily codeword is available on weekdays between the hours of 4pm and 7pm. They address the chatbot asking: "What is today's codeword?" The chatbot will also provide a link to the competition entry page. It is also possible to enter the competition by uploading a 30 second videoclip.
Georgie
a chatbot / virtual assistant representing St.George Bank
| by MyCyberTwin since Oct 2010 until Jun 2014 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial |
Georgie went live on St.George bank’s website in 2010, appearing on the Savings and Transaction Account pages and Online Application Form (St.George is a subsidiary of Westpac). Her role is to help customers with their accounts, choosing products and provide guidance throughout the online application form.
NAB Online Assistant
a chatbot / virtual assistant representing National Australia Bank
| by MyCyberTwin since Jun 2008 until Jun 2014 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial |
Online Assistant for National Australia Bank, a $5 billion profit bank ranked by Forbes as one of the top 25 in the world, with almost 200 million web visitors p/a. Went live in 2008 providing support in Credit Cards, Home Loans, Accounts and Internet Banking.
| by Artificial Solutions since Jul 2006 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial |
Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
Grey out: