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Discuss using virtual agents to guide users through a library's resources
Narrating the Opac: How Storytelling and Narrative
We address the question of how narrative analysis can positively affect the design of technologies. After discussing theory and applications in the literature, we apply narrative analysis to the design of the library’s online public access catalogue (OPAC) while alluding to pre-existing fictional and reality-based storytelling prototypes.
| Download Paper | |
| Full Title | Narrating the Opac: How Storytelling and Narrative Analysis Can Improve the Online Public Access Cat |
| Year | 2013 |
| Language | English |
| Keywords | storytelling, virtual agents, artificial intelligent conversational agent, chatbot, library, |
| Synonym | Virtual Agent |
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