Virtual Patient as e-learning tool
Training of social interaction skills, particularly for emotionally charged situations is becoming increasingly critical in many professions. In cases such as the medical field, however, conventional real-world or role-playing training is extremely limited or even impossible. An example for this is the treatment of injured children. Therefore, we have developed an e-learning system that uses
virtual agent technology to simulate the treatment of and human interaction with a hurt, upset boy and his emotional, easily agitated mother. Inconsiderate behaviors such as asking for insurance cards at the wrong moment, inappropriate joking, or addressing certain questions at the wrong person may contribute to the deterioration of the situation, hinder procedural progress, and lead to complaints about the medical personnel. The PC-based system employs Haptek virtual character technology allowing for highly emotional facial expression and lip-synchronized speech.