Dr Lal PathLabs is one of India’s Top Diagnostic Chains with a national network consisting of a National Reference Laboratory in New Delhi along with 190+ other clinical laboratories, 1700+ patient service centers and 5,000+ pickup points as of March 31, 2017 with a test menu of 4500 tests and panels.Haptik deployed a chatbot on the Dr Lal PathLabs website and is available 24/7 to any visitor to instantly check the status of their pending reports, and enables faster query resolution by guiding the user through every step.
Finding nearby centres, booking a test or browsing for test information and prices is also easily handled by the bot!
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