Virtual agents / Chatbots
in India

Times Internet, which has a 51% market share in user engagement, has gone a step further to inform, engage and enable its users by incorporating a virtual personal assistant service in the Times of India App.
This first-of-its-kind innovation in a news app also allows users to book cabs (Uber & Ola), make bill payments (DTH and electricity), and pay through the app via credit card, debit card, netbanking and wallets. For the launch period, users can get 50% cash back on Recharges, Bill Payments, & more via Amazon Pay .
To access the Personal Assistant, users need to tap the hand icon at the top right of the home screen, validate the mobile number and then choose one of the many services that the virtual assistant provides.Users can expect many more features to be enabled on this platform in the coming days.

“Haptik is the one app every Indian must have on their phone” - The Times of India, NDTV, Economic Times, Business Standard, and many more.

People love Haptik. Why? Because it is the easiest way to get things done. Voted as one of the Top 25 mobile companies in the world, Haptik is Made in India for India.

Haptik is a 24x7 Chat based Personal Assistant to set reminders, book flights, trains, cabs, pay your bills and find anything nearby. It’s a one stop shop for all your needs, and eliminates the need to have multiple apps for every little task.

With Haptik, you get:

- Cheapest Flight Guaranteed: Find the cheapest flights possible through multiple cashback offers across airlines.
- Compare Uber & Ola instantly and book cabs without any hassle.
- Wake up calls, Reminders to drink water, Exercise reminders, Medicine reminders etc.
- The easiest and fastest way to Web Check In.
- Find Nearby places: ATMs, Free WiFi spots, chemists, bus stops, railway stations, petrol pumps and more.
- Recharge your mobile phone, pay your phone postpaid bills.
- Pay your Electricity & DTH bills.
- Get motivational quotes, rib-tickling jokes, daily horoscopes and fun quizzes to liven up your day

and a whole lot more!

To enable these services, Haptik has partnered up with various category leaders including GoIbibo, Uber, Ola, Mobikwik, Freecharge, Coupondunia and more!

Our word is dependable, our service is unmatched. Often, you need a helping hand, a slight assistance. An Alfred to your Batman, a Jarvis to your Ironman, and when it comes down to tasks that need to be managed, with Haptik, you can consider them done. If the task is something that only you can do, then we will motivate and inspire you to get it done with our motivational quotes. Haptik is your very own task manager, the android assistant that you've always wanted.

Citibank India's virtual assistant is located in the Customer Service Center of their website and is designed to provide information to customer queries about Citibank products and services. This is Creative Virtual's first V-Person™ implementation in India.