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Multi-national Chatbots

Stina a chatbot representing Stena Line

chatbot, chatterbot, conversational agent, virtual agent Stina Stina is a conversational bot who lives in Facebook Messenger, in the Travelmate app and online.

Its functionality consists of:

Check ferry prices and get live updates;
Ask questions about their journey;
Update their Stena accounts;
Join the Stena loyalty program;
Ask questions about the ferry facilities

We even got Stina talking to Stena Line’s business systems, so it can pull passenger data based on booking references and loyalty numbers.
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