NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Summary: Universal Access in the Information Society focuses on information society technologies.
This journal addresses the accessibility, usability, and, ultimately, acceptability of Information Society Technologies by anyone, anywhere, at anytime, and through any media and device. Universal Access in the Information Society (UAIS) focuses on theoretical, methodological, and empirical research, of both a technological and non-technological nature, that addresses equitable access and active participation of potentially all citizens in the information society. It features papers that report on theories, methods, tools, empirical results, reviews, case studies, and best-practice examples.