NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Summary: Information Design Journal bridges the gap between research and practice in information design.
Information Design Journal (IDJ) is a peer reviewed international journal that bridges the gap between research and practice in information design.
IDJ is a platform for discussing and improving the design, usability, and overall effectiveness of “content put into form” - of verbal and visual messages shaped to meet the needs of particular audiences. IDJ offers a forum for sharing ideas about the verbal, visual, and typographic design of print and online documents, multimedia presentations, illustrations, signage, interfaces, maps, quantitative displays, websites, and new media. IDJ brings together ways of thinking about creating effective communications for use in contexts such as workplaces, hospitals, airports, banks, schools, or government agencies. On the one hand, IDJ explores the design of information, with a focus on writing, the visual design, structure, format, and style of communications. On the other hand, IDJ seeks to better understand the ways that people understand, interpret, and use communications, with a focus on audiences, cultural differences, readers’ expectations, and differences between populations such as teenagers, elderly or the blind.