NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Doug founded Media Semantics, Inc. in 1997 to build a platform around “virtual people” - talking animated characters that perform real tasks in training, marketing, and customer service. Today this platform takes the form of the Character Builder desktop application, the Character Server server-based application, and the Character Hosting SaaS offering. The Character Builder and related technologies are now in use in Fortune 500 companies such as DHL, ETS, GMAC, Northrop Grumman, Progressive, Google, Hilton Hotels, and Wachovia, government clients such as USPS, US Army, and Air Force, as well as hundreds of individuals, businesses, and colleges around the world. |