NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
The Sentiment Analysis Symposium, November 9, San Francisco, CA, bridges technology and business in one of the most exciting applications to emerge in recent years: software that discovers business value in opinions and attitudes in social media, news, and enterprise feedback.
Should you attend the symposium? Yes, if you want to lead the competition – in customer satisfaction and support, brand and reputation management, financial services, product design and marketing, and an array of other business processes – if you understand the advantage you will gain in understanding customer, market, employee, investor, and political sentiment, emotion, mood, and opinion.