NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
During this very first ‘official’ Amsterdam Chatbot meetup (as opposed to our earlier gatherings with coffee, beer and wine), I’ll be happy (and quite thrilled to be fair) to share my visions, knowledge and experience in the field since 2004.
As you might know, I predicted the rise of chatbots in my book ‘Van Massamerk naar Mensmerk’ in 2005, I founded Chatbots.org in 2008, anticipating on the promising future, lost everything I had as result (hey, 2008! wasn’t that a bit to early?) and ended up broke in 2012. Early this year I decided to go back in the field and now I’m working on a new version of Chatbots.org. Lots of ideas!
During this presentation, I’ll share my experience in the field, stories from the past and I’ll share my future vision, a brief overview of what it is happening today and how chatbots will disrupt every single bit in our global society. Finally I’ll share ideas how professionals and companies can start today to build a successful and futureproof business in the field. The do’s and yes, also the don’ts.
To me, it is quite out of my comfort zone to speak on ‘my’ own event. I’ve spoken on many events all around the globe but never invited ‘myself’ as a speaker. So on behalf of the organizer and on behalf of the speaker, feel very very welcome!