NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Love it or hate it, but you simply cannot ignore the buzz around chatbots and its growing importance in enhancing customer experience(CX). Conversational AI and Chatbots are gaining mainstream acceptance especially in streamlining customer support operations and improving the overall CX. Enterprises are looking to create intelligent virtual assistants which listen, evaluate, and execute judgment-intensive tasks.