NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
This latest edition of the well-respected Computers and Technology in a Changing Society is now based on the Understanding Computers textbook. It includes eight chapters covering an overview of computers, hardware, and software, plus six full chapters covering societal issues such as security, privacy, ethics, intellectual property rights, health, the environment, and other important issues related to computers and consumers today. This text also includes additional society-oriented projects, such as a “Balancing Act” and “Ethics in Action” activities.