Compare and Choose the Right Chatbot Technology
User Reviews. Quick-Start Tutorials. Guidance by Industry & Application.
Featured In
Here's What You Can Expect
From Chatbots.org
We publish original research and crowdsourced reviews to help your business identify the best chatbot development platform for your needs.
Research & Tutorials
See in-depth industry and use-case guides so that you can get the most out of the chatbot development platform you choose.
User Reviews
Read how other developer, IT, marketing and senior sales professionals rate and review chatbot platforms.
Chatbot Community
Participate in one of the original user forums serving the chatbot development and greater business community since 2008.
Latest Chatbot
Reviews
This MobileMonkey review describes the main features of MobileMonkey, as well as the pros and cons of the chatbot platform.
MobileMonkey Review >>
This ManyChat review describes the main features of ManyChat, as well as the pros and cons of the chatbot platform.
ManyChat Review >>
This Chatfuel review describes the main features of Chatfuel, as well as the pros and cons of the chatbot platform.
Chatfuel Review >>
This ItsAlive review describes the main features of ItsAlive, as well as the pros and cons of the chatbot platform.
ItsAlive Review >>
This ChatterOn review describes the main features of ChatterOn, as well as the pros and cons of the chatbot platform.
ChatterOn Review >>
This Botsociety review describes the main features of Botsociety, as well as the pros and cons of the chatbot platform.
Botsociety Review >>
This Drift review describes the main features of Drift, as well as the pros and cons of the chatbot platform.
Drift Review >>
This Intercom review describes the main features of Intercom, as well as the pros and cons of the chatbot platform.
Intercom Review >>
This Zendesk Chat review describes the main features of Zendesk Chat, as well as the pros and cons of the chatbot platform.
Zendesk Chat Review >>
This Olark review describes the main features of Olark, as well as the pros and cons of the chatbot platform.
Olark Review >>
This EZ Texting review describes the main features of EZ Texting, as well as the pros and cons of the chatbot platform.
EZ Texting Review >>
This Dialogflow review describes the main features of Dialogflow, as well as the pros and cons of the chatbot platform.
Dialogflow Review >>
This Freshchat review describes the main features of Freshchat, as well as the pros and cons of the chatbot platform.
Freshchat Review >>
This Pandorabots review describes the main features of Pandorabots, as well as the pros and cons of the chatbot platform.
Pandorabots Review >>
This Flow XO review describes the main features of Flow XO, as well as the pros and cons of the chatbot platform.
Flow XO Review >>
This Bold360 review describes the main features of Bold360, as well as the pros and cons of the chatbot platform.
Bold360 Review >>
This HubSpot review describes the main features of HubSpot, as well as the pros and cons of the chatbot platform.
HubSpot Review >>
This Octane AI review describes the main features of Octane AI, as well as the pros and cons of the chatbot platform.
Octane AI Review >>
This Botsify review describes the main features of Botsify, as well as the pros and cons of the chatbot platform.
Botsify Review >>
This SimpleTexting review describes the main features of SimpleTexting, as well as the pros and cons of the chatbot platform.
SimpleTexting Review >>
This Acquire io review describes the main features of Acquire io, as well as the pros and cons of the chatbot platform.
Acquire io Review >>Real Talk on Chatbots Since 2008
Read real-world user reviews, news and tutorials from the international chatbot marketing and developer community
New to Chatbots? Start Here
Chatbots are computer software that simulate conversations with humans in chat applications.
Beyond that, they are extremely powerful programs that can grow to do much more than just chat.
Chatbots are used in a wide variety of situations and over a number of different platforms. Bots are used for customer service, for product suggestion, for sales, for scheduling, for marketing, engagement and so much more.
Chatbots work by using predetermined conversational elements to interact with a human user over the internet.
Some chatbots use machine learning and artificial intelligence while others use natural language processing to maintain these human-like interactions.
Chatbots can vary in price pretty drastically depending on the level of functionality, placement of the bot, and the type of chatbot.
These powerful little pieces of software can be free, or they can be thousands of dollars of custom development every month.
Free chatbot platforms will typically include a chatbot builder complete with customization tools for a simple bot that uses dialogues and FAQ trigger words. You might find templates for different types of businesses with different needs to copy or edit to best serve your chatbot’s purpose.
On the other hand, a more advanced user-friendly graphical interface chatbot building platform could cost $9 to $1000 per month.
These are custom solutions that will vary by features, functions, integrations, and more.
Getting started with chatbots requires understanding what purpose you want your chatbot to serve. This will determine the features and functionality of your specific chatbot.
Step 1. Decide what you want your chatbot to do. This means figuring out what purpose you want your chatbot to serve. Will it be a bot that generates and qualifies leads, will it be a bot that answers frequently asked questions to triage customer support inquiries?
Step 2. Determine your budget. Knowing how much you are willing to spend on a chatbot will decide the features and functionality of the bot.
You can build the bot yourself using a free chatbot building platform or you can outsource and pay to have someone else build a more feature-heavy, custom bot.
Step 3. Find a platform that best serves your needs. Once you’ve decided your budget and what you want your chatbot to accomplish, it’s time to find a platform to host the bot.
This is where the bot will get built. It’s important to do research to see which platform offers the most features that match your needs.
That's where Chatbots.org comes in to help. Review the guides, ratings and user reviews to see which chatbot platforms strongly serve your business needs.
Step 4. Create the chatbot. When you've selected a chatbot platform, you can design and build your chatbot funnels or hire a specialist or agency.
