Where to begin is there a structure to follow to build these chat bots

What is it that you want your chatbot to be able to do? This will help us to guide you instead of just spamming a load of languages and platforms at you.

Hi,

I’d like to find out how to build a chatbot for the sake of replacing a call centre? Is it possible to completely replace a call centre? If yes, how do I do it? If not, what are the constraints and challenges that stop us from completely replace a call centre with the human touch?

An easy start is just use a builder tool e.g. Manychat

An easy start is just use a builder tool e.g. Manychat (manychat.com)

I have used MsgHero and like it. Do you think Manychat has more possibilities than MsgHero??

Don Troiano - Feb 2, 2019:

I have used MsgHero and like it. Do you think Manychat has more possibilities than MsgHero??

As long as you are happy, stay with it. Manychat has the most users and therefore can properly add more features in future by investing in development. I don’t know MsgHero but the comparasion on the website looks interesting. Thanks for your input on this tool, Don.