Hello everyone, bonjour Jérôme!
I’ve tried a new French platform ‘Create My Assistant’ to create virtual assistant, and I would like to share my feedback
Createmyassistant.com has an extremely simple registering form (email and password), activation link is quickly sent via email. When I logged in, I found a clear and short presentation on how to create virtual assistant step-by-step.
First I went to a Dashboard that allows a general overwiev of the virtual assistant. Then, I could switch between the following tabs: Avatar (creating the look of a virtual assistant), Connaissances (defining a configuration of the knowledgebase), Conversations (conversations tracking tool), Statistiques (you can view all your statistics concerning virtual assistant).
Especially interesting features according to me are:
-user friendly environment with very smooth and professional layout,
-invoice payment tracking panel,
-possibility of budget limitations: you can set a cap on your monthly budget. When this limit is reached, the assistant will no longer appear on your site,
-possibility of knowledgebase configuration backup,
-very rich analytics on virtual assistant’s conversations (volume, conversation themes, qualification rate in order to maximize the direct responses,
-possibility of creating new ontologies, new contextual knowledge and new URL redirections within an answer of a virtual assistant.
I have also embedded my 30-day trial virtual assistant in my homepage: http://kuligowska.com/contact.html
I am looking forward to English translation of this tool!
Yours / Bien à vous,
Karolina