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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..

What are the fundamental differences about chatbots two decades ago and chatbots now?
 
 

Except for sleakier designs and that they are running on different platforms. If I compare chatbots that I have seen now to AOL’s first chatbots I don’t see much difference? Well maybe chatbots now are more commerce driven, meaning they’ll more integrated n apps and try to sell you something.

But besides these, are there other advances in chatbots?

 

 
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