A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
There are two categories of chatbots –Command based (scripted) chatbots and AI-based chatbots
Command based chatbots cannot create new texts and works on behavior predefined set of rules but AI-Powered chatbots create replies from scratch using natural language processing.AI chatbots become smarter with time, learning from past questions and answers.
Bluefish is a powerful and secured platform that delivers AI-powered chatbots to businesses with unveiling a set of powerful APIs with an instinctual user interface.It enhances the user experience of bots with personality and engages with your customers across applications, websites, and social media platforms.
https://www.bluefish.ai/