hello,I have been trying to change my profile pic but when I go to “My Account” page the BROWSE BUTTON that you use to UPLOAD picture does not shows up!:gulp:
can anyone help?

any answers would be appriciated

Hi Karen, I’m sorry to hear that you are having a problem editing your profile picture.

You can change your profile picture on the “About You” page at https://www.chatbots.org/account/bio/

Is there not a “Browse” button next to the “Upload New” line in the form as in the attached screenshot?

Arthur de Wolf - Oct 2, 2014:

Hi Karen, I’m sorry to hear that you are having a problem editing your profile picture.

You can change your profile picture on the “About You” page at https://www.chatbots.org/account/bio/

Is there not a “Browse” button next to the “Upload New” line in the form as in the attached screenshot?

hello Mr De Wolf,thank you for your Reply this is a screenshot of the page that i get maybe it helps you

Karen Daliri - Oct 2, 2014:

this is a screenshot of the page that i get maybe it helps you

What browser do you use?

Javascript needs to be enabled for this functionality to work. Do you know if you have JavaScript disabled? If you are not sure you can go to the following page and let me know if it says Yes or No: https://www.whatismybrowser.com/is-javascript-enabled

Thanks.

Arthur de Wolf - Oct 2, 2014:

Karen Daliri - Oct 2, 2014:

this is a screenshot of the page that i get maybe it helps you

What browser do you use?

Javascript needs to be enabled for this functionality to work. Do you know if you have JavaScript disabled? If you are not sure you can go to the following page and let me know if it says Yes or No: https://www.whatismybrowser.com/is-javascript-enabled

Thanks.

I use Mozilla FireFox (15.0 version) and I ckecked and javascript was ENABLED.do you think it depends on internet speed?

No, I don’t think it depends on internet speed.

Do you see if you get any JavaScript errors when you load the https://www.chatbots.org/account/bio/ page?

The place where the Browse button should appear loads this following page: http://www.chatbots.org/account/upload_profile_photo/ Do you see the Browse button when you click that link?

Arthur de Wolf - Oct 3, 2014:

No, I don’t think it depends on internet speed.

Do you see if you get any JavaScript errors when you load the https://www.chatbots.org/account/bio/ page?

The place where the Browse button should appear loads this following page: http://www.chatbots.org/account/upload_profile_photo/ Do you see the Browse button when you click that link?

no,I dont get any javascript Error.and yes I see the Browse button in the SECOND link that you gave me.can I change my profile pic by THAT link?

thank you Mr De Wolf the link worked

Were you able to update your picture on https://www.chatbots.org/account/bio/ ?

Did you see the Browse button there?

Arthur de Wolf - Oct 3, 2014:

Were you able to update your picture on https://www.chatbots.org/account/bio/ ?

Did you see the Browse button there?

no,but I changed the profile pic BY the SECOND link http://www.chatbots.org/account/upload_profile_photo/ Weared isnt it?